The VE.ai support team is here to make sure you always feel guided, whether you’re exploring features for the first time or running into an unexpected issue.
Sometimes, small glitches can sort themselves out without needing immediate action. For example, if your workspace feels slow, a response doesn’t load, or a meeting note takes longer than usual to appear, give it a little time most of these resolve within minutes.
For smoother performance day to day, a quick refresh usually helps:
Clear cookies and cached files
Log out and back in
Restart (or reinstall) your browser or app
You don’t have to wait for an issue to explore support. We’ve built resources to help you at every step:
Help Center — The fastest way to find answers about features, plans, and setup tips. Just tap the “?” icon in the app.
Priority Support — Plus and Pro users get direct access to our team through the in-app portal for faster help.
Help Center — Browse guides, tips, and answers to common questions about features, pricing, and setup.
Product Guides — Step-by-step walkthroughs on Meeting Intelligence, Super Agents, and Ambient Intelligence so you can get the most out of your workspace.
Updates Page — Stay in the loop with the latest product improvements and new features.
In-App Support — Plus and Pro users can reach our team directly through the settings page.
💡 Still have questions? Please reach out to us anytime at [email protected] — our team is happy to help.