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Connecting Outlook to VE: What to do if Microsoft asks for admin approval

Lohith R avatar
Written by Lohith R
Updated over 2 weeks ago

When you try to connect your Outlook account to VE, Microsoft may require admin approval.
This simply means your organization restricts third-party app access and an IT admin needs to approve VE before you can connect.

Below is exactly what to do.


Step 1: Start the Connection

  1. Go to VE

  2. Click Continue with Microsoft/Outlook

  3. Follow the prompts

  4. You’ll be redirected to Microsoft’s sign-in page


Step 2: What the Microsoft Message Means

You may see one of these screens:

“Need admin approval”

Your organization requires admin approval for all apps.

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“Approval required”

Your Microsoft admin blocks user consent unless they explicitly approve the app.

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These messages are normal in Microsoft 365 environments with restricted permissions.


Step 3: Contact Your IT Admin

Share the screenshot you saw and tell them you’re trying to connect VE.

Provide them with:

  • VE Admin Setup Guide (for enabling Outlook connections)

  • VE Trust Center (security, privacy, and compliance details)

Confirm that VE is a Microsoft-verified partner app.


Step 4: Reconnect After Approval

Once your admin has approved VE:

  1. Return to VE

  2. Click Continue with Microsoft/Outlook

  3. Sign in normally

  4. Your Outlook account should now be connected


Need help?

If you don’t know who your Microsoft admin is, or you still see an error after approval, email us at [email protected].

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